1. Introduction

Welcome to our website. By accessing or using our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

2. Products & Services

We specialize in handcrafted resin art products, including home décor, luxury clocks, pooja items, and custom gifts.

Each product is uniquely handmade, and slight variations in color, texture, or finish may occur. These are natural characteristics of handcrafted items and not defects.

3. Orders & Acceptance

  • All orders are subject to availability and acceptance
  • We reserve the right to refuse or cancel any order at our discretion
  • Once an order is placed, you will receive a confirmation via email or message

4. Pricing & Payments

  • All prices are listed in INR (₹)
  • We accept secure payments through trusted payment gateways
  • Prices are subject to change without prior notice

5. Custom Orders

Custom or personalized orders are created based on customer requirements.

  • Once confirmed, custom orders cannot be canceled or modified
  • Advance payment may be required for custom work
  • Delivery timelines may vary depending on design complexity

6. Shipping & Delivery

  • We aim to process and dispatch orders within the specified timeframe
  • Delivery times may vary based on location
  • Delays caused by courier services or unforeseen circumstances are not under our control

7. Returns & Refunds

Due to the nature of handmade products:

  • Returns are only accepted for damaged or defective items
  • Customers must report any issues within 24–48 hours of delivery
  • Custom orders are non-refundable

(Refer to our Refund Policy page for full details)

8. Intellectual Property

All content on this website—including images, designs, text, and branding—is the property of the brand.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information
  • Not to misuse the website for illegal or harmful activities
  • Not to attempt unauthorized access to our systems

10. Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages
  • Losses resulting from delays, misuse, or external factors beyond our control

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: your@email.com
Phone: +91-XXXXXXXXXX